Getting an estimate: We have a very specific process from start to finish. Starting from the time you call or come in - we have a form we fill out to help you figure out what is the best action to take. Most likely you will be scheduled with one of our designers to get a free consult. This allows you to get ideas from them, you can understand what goes into the job, and you can find out who you would be working with. It's a chance for the two of you to check each other out and to brainstorm for creative ideas.
The way it works: Once you schedule this free consult (done with our Front Desk - Genny) then Steve or one of our other designers goes out for the 1-hour consult at your house. They do all the measuring and help you brainstorm on the best ideas for your budget and needs. If you still need more time deciding he can also sit down with you and discuss additional design plans on a second consult for a small fee.
How estimates are made: Once Steve has an understanding of what exactly you want in your remodeling project he will come back to the office and write up an estimate based on the measurements, your selections, and any other special requirements you may have had for the remodel. This process takes about two to three weeks to complete, and once he is done with the estimate he will e-mail it out for you to look over. This may seem like a long time to wait for someone who is hasty to get a project started, however what most people don't understand is, there is a lot of details and paperwork to put together JUST to give an estimate! It's time invested in by the Designer to accumulate the best prices to fit within your budget and create a design that's exactly what you wanted.
Steps after the estimate is accepted: After the estimate is accepted you will be scheduled in for a closing, where you will come in and meet with the Designer, and the Sales Assistant, Shannon. We make the closings easy for you, we will layout out everything so that you can understand how the process is actually going to work. After the closing, we will schedule in your remodeling project through Buildertrend. Then you are on your way to your dream kitchen or bathroom!